After sales service

First-rate service support

IVA Customer Service is your No. 1 address.

To us, "Customer Service“ means making ourselves available 100% to our customers.

Our qualified and internationally experienced service team is available to you any time, whether by phone, email or personally. Our experts in various application ranges can be reached, when needed, through our Service Center. In cases of malfunction, this direct communication makes it possible to restore the operational readiness of your equipment through remote service via VPN or through telephone support. This is the reason why we can guarantee a high level of availability and productivity of your equipment worldwide, and do so quickly and cost-effectively.

The IVA Customer Service portfolio includes, among others

  • Moves of turnkey ready equipment
  • Process optimization
  • Technical support needed in metallurgy
  • Nadcap – AMS2750 % CQI 9
  • Equipment upgrades under observation of legal requirements
  • Maintenance and repair of outside equipment
  • And much more

Get help

We are happy to advise you personally, tailored to your requirements.

You can reach us by phone, comfortable via e-mail or through our contact form.