Customer Service

=> Service & Spare Parts Department: +49 (0)231 92178 0

The range of services includes (but is not limited to):

• Assembling and start-up of new equipment

• Upgrade of existing equipment to meet:

  • EN 746-xx requirements (EU machinery directive / CE marking)

  • NADCAP

  • DMP11

• Training of operators

• Reliable spare and wear parts supply

• Measures to improve process capabilities

• Measures to improve energy efficiency

• Metallurgical training

• Heat treatment process training

• Modernization of process controls

• New automation systems

• Preventative maintenance

• Retrofit of existing heat treatment equipment

• New, efficient heating systems, e.g. w/ recuperated burners

• Troubleshooting on processes (locating the reasons for temporary problems)

  • Availability of a wide range of test instruments